Privacy Policy

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K & B Association Management, LLC ("K & B," "we," "our," or "us") is committed to protecting your privacy and safeguarding the personal information entrusted to us. This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our website, homeowner portal, email communications, telephone calls, and the management services we provide to homeowners associations, condominium associations, developers, builders, real estate professionals, vendors, and homeowners.

By using our website or services, you agree to the practices described in this Privacy Policy.

Depending on your relationship with K & B, we may collect information including:

• Name
• Mailing address
• Property address
• Email address
• Telephone number
• Emergency contact information
• Vehicle registration information
• Pet registration information
• Board member information
• Vendor contact information

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Pages visited
• Date and time of access
• Referring websites
• Cookies and similar technologies

We use information to:

• Provide association management services
• Administer homeowner accounts
• Collect assessments
• Process Architectural Review applications
• Coordinate maintenance and vendor services
• Respond to homeowner inquiries
• Communicate with Board members
• Maintain community records
• Enforce governing documents
• Send community notices and alerts
• Improve our website and services
• Meet legal and contractual obligations
• Prevent fraud and unauthorized access

If you provide your email address or mobile phone number, we may use it to send:

• Association notices
• Maintenance updates
• Emergency notifications
• Assessment reminders
• Meeting announcements
• Community alerts
• Service-related communications

You may opt out of marketing communications at any time. However, service-related communications regarding your association account may still be necessary.

Our website may use cookies and similar technologies to:

• Improve website performance
• Remember user preferences
• Analyze website traffic
• Enhance security

You may disable cookies through your browser settings, although certain website features may not function properly.

We do not sell your personal information.

We may share information only as necessary with:

• Homeowners associations we manage
• Board members acting on behalf of the association
• Banks and payment processors
• Attorneys representing the association
• Collection agencies
• Insurance providers
• Maintenance contractors
• Service providers performing work for the association
• Government agencies when required by law

All third-party providers are expected to maintain appropriate safeguards for the information they receive.

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

Although we strive to protect your information, no method of internet transmission or electronic storage is completely secure.

We retain personal information only for as long as necessary to:

• Provide management services
• Meet legal and accounting requirements
• Comply with contractual obligations
• Resolve disputes
• Enforce agreements

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those websites.

Our services are intended for adults involved with community associations. We do not knowingly collect personal information from children under the age of 13.

Depending on applicable law, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of information where permitted by law
• Request information regarding how your information is used
• Opt out of certain marketing communications

Some information cannot be deleted if K & B or the association is legally required to retain it.

We may update this Privacy Policy periodically. The updated version will be posted on our website with the revised Effective Date.

If you have questions regarding this Privacy Policy or our privacy practices, please contact:

K & B Association Management, LLC

Website: https://kbmgt.com

Email: office@kbmgt.com

Phone: (513) 216-4845

Mailing Address:

K & B Association Management, LLC

PO Box 58132

Cincinnati, Oh 45258-0132